Glossary · Metrics

Metrics

Metric pages will connect formulas to denominators, business outcomes, guardrails, and experiment use cases.

Glossary terms

Browse this topic

Absolute Difference

The percentage-point change between variants and why it should accompany relative uplift.

Annual Recurring Revenue (ARR)

The recurring subscription-revenue measure and its place in monetization decisions.

Average Order Value (AOV)

Revenue per order, its formula, and ecommerce trade-offs beyond conversion.

Average Revenue per User (ARPU)

Revenue normalized by users, denominator choices, and skewed-distribution pitfalls.

Baseline Conversion Rate

The current conversion estimate used to plan sample size, MDE, and test duration.

Bounce Rate

What a bounce measures, why tool definitions differ, and how to use it carefully.

Churn Rate

Definition, calculation context, and use in experiment decisions.

Click Rate

Definition, calculation context, and use in experiment decisions.

Click-Through Rate (CTR)

Definition, calculation context, and use in experiment decisions.

Completion Rate

Definition, calculation context, and use in experiment decisions.

Conversion

Definition, calculation context, and use in experiment decisions.

Conversion Funnel

Definition, calculation context, and use in experiment decisions.

Conversion Rate

User, session, funnel-step, and qualified conversion formulas.

Customer Acquisition Cost (CAC)

Definition, calculation context, and use in experiment decisions.

Customer Retention

Definition, calculation context, and use in experiment decisions.

Delta

Definition, calculation context, and use in experiment decisions.

Drop-off Rate

Definition, calculation context, and use in experiment decisions.

Effect Size

Definition, calculation context, and use in experiment decisions.

Engagement Rate

Definition, calculation context, and use in experiment decisions.

Feature Adoption

Definition, calculation context, and use in experiment decisions.

Funnel

Definition, calculation context, and use in experiment decisions.

Guardrail Metric

Protecting performance, quality, trust, and long-term outcomes.

Incremental Revenue

Definition, calculation context, and use in experiment decisions.

Incrementality

Definition, calculation context, and use in experiment decisions.

Key Performance Indicator (KPI)

Definition, calculation context, and use in experiment decisions.

Lead-to-Customer Rate

Definition, calculation context, and use in experiment decisions.

LTV / CLV

Lifetime value, acquisition economics, and experiment trade-offs.

Metric

Definition, calculation context, and use in experiment decisions.

Monthly Recurring Revenue (MRR)

Definition, calculation context, and use in experiment decisions.

Net Revenue Retention (NRR)

Definition, calculation context, and use in experiment decisions.

North Star Metric

Definition, calculation context, and use in experiment decisions.

Open Rate

Definition, calculation context, and use in experiment decisions.

Primary Metric

Definition, calculation context, and use in experiment decisions.

Proxy Metric

Definition, calculation context, and use in experiment decisions.

Purchase Rate

Definition, calculation context, and use in experiment decisions.

Relative Difference

Definition, calculation context, and use in experiment decisions.

Relative Uplift

Definition, calculation context, and use in experiment decisions.

Retention Rate

Cohorts, time windows, churn, and long-term experiment outcomes.

Revenue Per User

Definition, calculation context, and use in experiment decisions.

Revenue per Visitor

Why conversion rate alone can mislead ecommerce decisions.

Secondary Metric

Definition, calculation context, and use in experiment decisions.

Stickiness

Definition, calculation context, and use in experiment decisions.

Time to Value

Definition, calculation context, and use in experiment decisions.

Trial-to-Paid Conversion

Definition, calculation context, and use in experiment decisions.

Uplift

Absolute difference, relative uplift, percentage points, and business impact.

Vanity Metric

Definition, calculation context, and use in experiment decisions.