Data Export & Offboarding
This page describes what data can be exported from the AB-Labz platform, in what format, and the process when a license expires or is terminated.
1. What Can Be Exported
The platform provides a JSON export of all Workspace results. The export includes:
- Experiment configurations (hypotheses, parameters, metrics, groups)
- Aggregated analysis results (statistical outputs, p-values, effect sizes, confidence intervals)
- AI-generated insights and conclusions associated with each experiment
- Experiment metadata (creation date, status, notes, tags)
What Is NOT Included in the Export
- Raw Experiment Data (CSV / API datasets) — these are ephemeral and deleted before or shortly after analysis. They are not retained in the Workspace and cannot be exported.
- Runner data — Runner data never leaves the Customer's own infrastructure. Export is the Customer's responsibility.
2. Export Format
Workspace data is exported as a structured JSON file. The JSON format is self-describing and can be processed by any JSON-compatible tooling.
The export schema is documented in the AB-Labz Documentation. AB-Labz may update the schema; the version included in the export indicates the schema version used.
3. How to Export
Export is available from within the Workspace interface during an active License Period:
- Navigate to Settings → Export within the Workspace.
- Select the experiments or the entire Workspace to export.
- Download the generated JSON file.
Export is also available during the 30-day read-only period after license expiry. After this period, export is no longer possible.
4. License Expiry and Offboarding
The following timeline applies when a License Period ends without renewal:
Export before the 30-day window closes.
After the 30-day read-only period, Workspace data is permanently deleted and cannot be recovered. AB-Labz recommends exporting before or immediately after license expiry.
5. Runner Offboarding
For customers using the Corporate Self-hosted tier, all Experiment Data processed by Runner remains within the Customer's own infrastructure. Offboarding Runner involves removing the Runner software from the Customer's systems. The Workspace on AB-Labz infrastructure contains only analysis results and configurations, which follow the same export and deletion timeline as Corporate Basic.
6. Renewing Before Expiry
Customers who renew their license before expiry (by activating a new license key) do not experience any interruption. The Workspace continues without entering the read-only window. New keys must be activated before the current License Period ends to avoid any access interruption.
7. Contact
For help with exporting data or questions about the offboarding process, contact [email protected].